Travel Department

Travel Department

Irish Owned and Operated with 25 years experience perfecting tours to 100s of destinations worldwide, our guided holidays typically include flights, accommodation, transfers and excursions.

Travel Department are committed to a future of sustainable travel using our core values instilled withing the company. Our core values are being Memorable, Open, Resourceful and Expert in what we do.

We endeavour to:

  • Be memorable in our customer journey from a customer making a booking to visiting their destination and experiencing a new culture. We want our clients to have a positive experience on our tours, but just as important for us is for the locals to have a positive experience from our clients and for there to be a benefit to their community.
  • We promise that by 2023 at least 1 element of tour on every cultural and Explore itinerary we run will benefit the local community. This may include a visit to a local business, a stay in a family run hotel or even lunch in a local farm/restaurant. We want to give back to those who make the areas we bring our clients to special.
  • Work with local charities where our staff can get involved in giving back to the local community. We have partnered with the Alzheimers Society of Ireland in the past and plan to continue our charity work when we return to our offices on a full time basis post-Covid.
  • We promise to you that we will be open and honest in all of our communications to you, so you can feel secure in the knowledge that we are doing what we can to remain sustainable for the future.
  • We have a strict animal welfare policy which we adhere to in all of our tours.
  • We have a waste policy in our office which includes a commitment to:
    • measure and reduce our water and energy consumption and waste production and promote the use of this at home too.
    • We limit our paper usage and use recycled paper where possible.
    • This will be built into our company ethos, included in our staff handbook and included in all inductions for new staff.
  • In addition to the above, we will be utilising the latest technology to produce a positive online experience when booking and utilising technology more which will take care of all the customers’ needs and cut down on paper usage, computing requirements and communications requirements.